Delivery
Sent sealed, paid at your door
Cash on delivery across Pakistan. Here is what it costs, how long it takes and what happens if something goes wrong.
Before it reaches you
How an order actually leaves.
Packed
By hand, the same evening
Bubble wrap around the carton, tissue in the gaps, tape down. Glass does not survive a careless box.
Dispatched
Most days, in one run
Orders in before 4pm usually go out that day. Everything else goes the next morning.
How it works
From order to doorstep
Four steps, and you are only committed at the last one.
- 01
You order
On the site or over WhatsApp. We confirm the item is in stock before anything is dispatched.
- 02
We pack it
Bottle in its sealed carton, boxed with filler so nothing moves in transit.
- 03
It ships
Handed to the courier the same day where we can, next working day otherwise.
- 04
You check, then pay
Open the outer box at the door. Seal intact and code matching, then pay the rider.
Timing
Lahore is usually next working day. Karachi, Islamabad and Rawalpindi are typically two to three working days. Smaller towns run three to five.
Orders placed after 5pm, on a Sunday, or on a public holiday are dispatched the next working day.
Charges
Delivery is free on orders above the threshold shown at checkout. Below it, a flat courier charge applies and is displayed before you confirm.
Cash on delivery carries no extra fee.
If a parcel is late
Message us on WhatsApp with your order number and we will chase the courier the same day. Couriers occasionally hold parcels at a local hub; we can usually get it moving with one call.
If a parcel arrives damaged
Do not accept it. Hand it back to the rider unpaid and tell us. A damaged outer box is the courier’s problem to solve, not yours, and we will send a replacement.
In short
What you can count on
Countrywide
Every city the major couriers reach, which is effectively all of them.
Cash on delivery
No advance transfer and no card details.
Packed to survive
Glass travels badly. We pack for the worst road, not the best.
One number to chase it
The same WhatsApp line that took the order tracks it.
